Return Policy

Return Period: Customers have a 30 day window from the date of receipt to request a return of a product.

Return Shipping Cost: The customer is responsible for covering the return shipping expenses.

Refund Process: Refunds will be issued once we have received the returned piece at our address and have verified its condition.

Unique Product Disclaimer: Due to the artisanal nature of our products, please note that each piece is unique and may vary slightly in appearance and color.

Exchange Policy: We offer exchanges for another product of equivalent value if the customer prefers an alternative option instead of a refund.

Return Inspection: We reserve the right to inspect each returned piece to ensure its condition before processing the refund or exchange.

Product Care: Please refer to provided instructions on how to properly care for the product to maintain its quality and durability.

Personalized Communication: For any inquiries or assistance regarding returns, please contact us via email at info@marionvalero.com